Twitter’s own search is built for quick lookups, not for running a business. When you need to know what people are saying about your brand, your products or your competitors — and you need to know it every day — you need search and monitoring tools built for that job.
Advanced Twitter search
TweetReports goes beyond a simple keyword box. Powerful search filters let you include or drop words, users and links without starting over, and language filters keep results relevant to the markets you serve. You can search within the people you follow, your own updates and your Twitter lists, and see in-depth results with the top users, links and related conversations for any topic.
Because results are stored as they come in, you can go back further than Twitter search allows and even search when Twitter is down.
Brand monitoring that runs on its own
Set up the brand names, products and keywords you care about once and let the monitoring run in the background. Keyword tracking and reporting sends brand alerts and scheduled reports straight to your inbox, so you hear about a complaint, a compliment or a trend while it still matters.
Keep the noise out with dropped users (goodbye, spam accounts), save what matters with tweet bookmarking, and mark follow-ups with priority flagged tweets so nothing slips through the cracks.
Analytics you can act on
Numbers only help when they point to a next step. Comprehensive analytics break down tweet volume and type, find the fans who talk about you most, and show which of your followers reach the biggest audiences. Sentiment analysis adds a quick read on whether the conversation is positive, negative or neutral.
Who uses it
- Marketing teams tracking campaigns, hashtags and share of voice.
- Customer service teams catching complaints and questions as they happen.
- Agencies reporting on several brands without hours of manual searching.
- Chat hosts and community managers following conversations and keeping chat transcripts.
See it in action
Start with the product tour, browse the full feature list, or compare plans to find the right fit. Questions? Contact us.